Category Archives: News

HotelBrain Wishes You a Happy Easter!

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Tourism Awards 2014, High 5!

5 Tourism Awards 2014 presented to HotelBrain and the company’s managed hotels

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HotelBrain Adds 3 of its managed hotels to the Aqua Vista Affiliation

HotelBrain is pleased to announce that recently placed three of its managed hotels to the Aqua Vista Hotels affiliation.

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Bill & Coo Restaurant Recognised by Prestigious Greek Restaurants Awards 2014

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HotelBrain 2014 Annual Meeting

The guests, the speakers, the attendees, the 2013 performance, the future plans, the figures… All that happened in HotelBrain 2014 Annual Meeting, in details..! 

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Tourism Awards 2014, Celebrating excellence in Greek Hospitality & Travel

 Katerina Drossou, editor-in-chief of Hotel & Restaurant magazine, and Isabella Zampetaki, senior editor, answer HotelBrain‘s questions regarding the recently announced Tourism Awards 2014. 

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Season’s Greetings from all of us @HotelBrain

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HotelBrain Joins The Global Network of Endeavor

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Why your language is vital to your Guest Experience

Hospitality organizations and customers interact through communication, hence the importance of language in the creation of a good or bad guest experiences. There are so many channels for communicating today, and this creates opportunities and challenges. Some of the challenges I see organizations struggling with are; consistency of message across all parts of the business, making their communication easily understood, talking to guests in a way they feel valued and in tailoring their communication to meet the guests’ expectations, needs and values. When they do manage to get these things right, customers receive a great experience and that has a huge financial value in the competitive world today. Guest Experience (and how that is delivered through communication) is the commercial battleground of the decade.

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To Be or to F&B?

…Not such a Shakespearian dilemma @ Aristi Mountain Resort (under HotelBrain‘s Management) on 22-24 November! Because these three days are dedicated to the Greek wine, the Greek Cuisine and the Greek Mountainous Nature! 

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